Privacy Policy

Last updated: June 5, 2026

1. Introduction

Red Metrics Digital Media ("we", "us", or "our") operates the website https://redmetrics.co/. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

2. Information We Collect

We may collect the following personal information:

• Full name
• Email address
• Phone number
• Company name and business address
• Any other information you voluntarily provide

3. How We Collect It

We collect information when you:

• Contact us via email or WhatsApp
• Submit an enquiry or onboarding form
• Engage us for our services

4. How We Use Your Information

We use your information to:

• Deliver and manage our digital marketing services
• Communicate with you regarding your account or campaigns
• Send invoices and process payments
• Comply with legal and regulatory obligations

5. Analytics & Tracking

We use Google Analytics to understand how visitors interact with our website. This tool may collect anonymised data such as pages visited, time on site, and browser type. You can opt out via Google's opt-out tool.

6. Sharing Your Information

We do not sell your personal data. We may share information with:

• Google and Meta — as necessary to manage your advertising campaigns
• Service providers — who assist in delivering our services, bound by confidentiality obligations

7. Data Retention

We retain client data for a minimum of 7 years for tax and compliance purposes, after which it is securely deleted.

8. Your Rights

Under the PDPA, you have the right to:

• Access your personal data we hold
• Request corrections to inaccurate data
• Withdraw consent for data processing

To exercise these rights, contact us at hello@redmetrics.co.

9. Security

We take reasonable measures to protect your personal data from unauthorised access, including password-protected files and restricted access controls.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at https://redmetrics.co/.

11. Contact Us

© 2026 Red Metrics Digital Media. All rights reserved.